Quick Note: Please ensure you review all the FAQs for sellers on the FAQs for Sellers page along with this FAQ for a comprehensive understanding of our policies and guidelines.

PurvX Business Accounts FAQ

What is considered a business account on PurvX? A business account on PurvX is for anyone selling desi items in bulk, wholesale, or commercially. This includes sellers who may not be registered as a business but engage in business activities. For example, if you sell multiples of the same item in different sizes and/or colors or offer customization options, you are considered a business seller on PurvX.

Can I advertise my services or direct users to other platforms? No, PurvX does not allow businesses to advertise their services or direct users to other platforms or third-party sites for any off-platform activity. This policy helps keep the platform safe and trustworthy for all users.

Why are off-platform transactions not allowed? Off-platform transactions are not allowed because they can compromise the safety and trustworthiness of the platform. We cannot assist with disputes such as payment failures, items not received, or other issues if the transaction occurs outside of PurvX. Keeping transactions on the platform ensures that we can support both sellers and buyers effectively.

What happens if I violate the advertising policy? Any violation or attempt to advertise other services or platforms, including your own website, social media channels, or other platforms, will result in a ban from PurvX. It is crucial to adhere to this policy to maintain a safe and reliable marketplace for everyone.

Can I list the same item in different sizes or colors? Yes, listing the same item in different sizes or colors is allowed and is considered a business activity. Business accounts are designed to support such listings effectively.

Can I include promotional text or offers in my listings and images? No, you should not include any text, logos, or promotional offers in your listings or images. All photos must be of the items only. This helps maintain a clean and professional marketplace.

Why should I include clear photos of my items? Having clear photos of all items, showing both the front and back, will enable your listings to stand out. High-quality images help attract more buyers and increase the chances of a successful sale.

What are the benefits of having a business account on PurvX? Business accounts offer several benefits, including access to subscription plans with unique features tailored for business sellers. These plans help you maximize exposure, manage inventory efficiently, and access premium support. Visit the PurvX Business Subscriptions page for more details on the available plans and their features.

How do I start selling as a business on PurvX? To start selling as a business on PurvX, sign up for a business account and choose a subscription plan that suits your needs. Once your subscription is activated, you can start listing your items and take advantage of the features designed for business sellers. Visit the PurvX Business Subscriptions page to get started.

What commission does PurvX charge for business accounts? PurvX charges a 25% commission on transactions for business accounts. There are no additional listing fees or monthly charges beyond the subscription cost. If your desi item doesn't sell, there is no additional cost beyond your subscription.

How do I choose the right subscription plan for my business? Review the features of each subscription plan on the PurvX Business Subscriptions page and select the one that best suits your business needs. Plans are designed to offer varying levels of support and exposure, so choose the one that aligns with your business goals.

What should I do if I need help with my account or listings? For any assistance, please contact our support team. We are here to help you succeed on PurvX and ensure a smooth selling experience.